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Resending email - how to?

  • gilles
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7 years 10 months ago #105824 by gilles
Resending email - how to? was created by gilles
Hi JoomDonation Team!

Can you tell me if the option to resend the subscription email has been implemented? I can't seem to find it.

You can see a previous post from another member regarding this here:
www.joomdonation.com/forum/membership-pr...eing-sent.html#95051

It would be a wonderful and very useful feature. My client was not blacklisted but occasionally a new member who has paid claims s/he has not received it. They also claim it's not in the spam folder.

The option to resend would allow us to re-send / test the message. The message contains valuable information for the new member which we want to ensure they receive.

I look forward to hearing from you,
G

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7 years 10 months ago #105840 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Resending email - how to?
Hi

You will need to have latest version of the extension installed on your site. Then access to Membership Pro -> Subscriptions, click on the checkbox next to the subscription record which you want to re-send email, then press Resend email button in the toolbar

When you do that, confirmation email will be sent to subscriber

Regards,

Tuan
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  • gilles
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7 years 10 months ago - 7 years 10 months ago #105842 by gilles
Replied by gilles on topic Resending email - how to?
Perfect!
As we discussed, I will purchase/upgrade tomorrow.

Thanks!
G
Last edit: 7 years 10 months ago by gilles.

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