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Please post all pre-sales questions of all products on this forum
How to hide "ask question"
- Giedre Millard
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7 years 6 months ago #104576
by Giedre Millard
How to hide "ask question" was created by Giedre Millard
Hi,
I have taken over managing the website for a client that has been created by another designer.
I don't have much experience with EShop, and cannot find a way to turn off "ask question" feature on a product page, or how to change the wording of it (it should really say "Ask a question"), or how to update email related to that form etc
Can you please help me with this matter?
Thanks!
G.
I have taken over managing the website for a client that has been created by another designer.
I don't have much experience with EShop, and cannot find a way to turn off "ask question" feature on a product page, or how to change the wording of it (it should really say "Ask a question"), or how to update email related to that form etc
Can you please help me with this matter?
Thanks!
G.
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- Giang Dinh Truong
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7 years 6 months ago #104578
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic How to hide "ask question"
Hello Giedre,
1. You should go to the back-end of your site, then go to EShop -> System -> Configuration -> Option tab, at "Allow Ask Question", choose No to hide Ask question button on the product page.
2. If you want to change label of that button, simply go to EShop -> System -> Translation, then filter the language item "ESHOP_ASK_QUESTION" to edit and change it as the way that you want.
3. To edit the subject and content of the email of that form, you should go to EShop -> System -> Messages, then look at "Ask Question Notification Email" and "Ask Question Notification Email Subject" to edit them as the way that you want.
Hope that my answer are useful.
If you need any other helps, please go to our ticket system at www.joomdonation.com/support-tickets.html to submit new ticket there so we can help.
Sincerely, Giang
1. You should go to the back-end of your site, then go to EShop -> System -> Configuration -> Option tab, at "Allow Ask Question", choose No to hide Ask question button on the product page.
2. If you want to change label of that button, simply go to EShop -> System -> Translation, then filter the language item "ESHOP_ASK_QUESTION" to edit and change it as the way that you want.
3. To edit the subject and content of the email of that form, you should go to EShop -> System -> Messages, then look at "Ask Question Notification Email" and "Ask Question Notification Email Subject" to edit them as the way that you want.
Hope that my answer are useful.
If you need any other helps, please go to our ticket system at www.joomdonation.com/support-tickets.html to submit new ticket there so we can help.
Sincerely, Giang
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