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Please post all pre-sales questions of all products on this forum
Payment Information Amount does not show
- Lon Czarnecki
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7 years 11 months ago #104437
by Lon Czarnecki
Payment Information Amount does not show was created by Lon Czarnecki
On the registration form for all my events, the Payment Information (the price they will be paying) does not show up. The field is blank. It seems to be on every browser for every event so it doesn't seem like a CSS formatting issue. This is the case on all amounts whether it's the base amount, discounted amount, or gross amount. The correct price does get forwarded to PayPal, but just does not show up on the registration form. This just started a few days ago after it had been working fine for months.
- Tuan Pham Ngoc
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7 years 11 months ago #104438
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Information Amount does not show
Hi
You are correct, look like there is some css conflict with your site template causing the issue. Please submit a support ticket sending us super admin account of your site and the link to the page
Our template developer will look at it and get it sorted for you
Regards,
Tuan
PS: For your future questions, please post it in Events Booking forum
You are correct, look like there is some css conflict with your site template causing the issue. Please submit a support ticket sending us super admin account of your site and the link to the page
Our template developer will look at it and get it sorted for you
Regards,
Tuan
PS: For your future questions, please post it in Events Booking forum
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Moderators: Tuan Pham Ngoc, Giang Dinh Truong, Dang Thuc Dam
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