Coupon entry not showing up on payment page.

I am running most recent membership pro and have coupons enabled, and have defined one 100% payment coupon, however, when I enter the payment page there is no entry location for the coupon. What could be wrong?

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Single Membership Subscription
If you are currently a paid up member and this is your initial signin, then use the coupon sent to you in the new site announcement email.

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Hello

It is hard for us to tell you what's wrong without checking it directly on your site. Please submit a support ticket sending us super admin account of your site and the link to the page

We are going to check to see why the issue happens and get it sorted for you

Regards,

Tuan

I feel a bit uncomfortable giving someone so much access to my site. Do you have any clues that I could try out?

Hello George

1. Go to Membership Pro -> Configuration, make sure you set Enable Coupon config option to Yes

2. Then go to Membership Pro -> Coupons, create a coupon code which is assigned to ALL plans or the plan you are testing. Make sure the coupon code is published. Maybe set Valid From Date and Valid To Date empty

The idea is that you need to have a valid coupon code for the plan

Then check it again. If it still doesn't work, you really need to give us access to your so that we can help checking the settings

Regards,

Tuan