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URGENT - AFTER UPDATE - NO INVOICE GENERATOR

Ramseyer
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8 years 5 months ago - 8 years 5 months ago #97084 by Ramseyer

URGENT - AFTER UPDATE - NO INVOICE GENERATOR was created by Ramseyer

Thanks for the help! We are in a real hurry.

After update to Joomla (3.6.5) and EventBooking (2.14.2) we have no more PDF links after registration (top example VS bottom example in the screenshot)

P.S. Sorry for putting it in the bad section. We bought the plugin

Last edit: 8 years 5 months ago by Ramseyer. Reason: Wrong section

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Tuan Pham Ngoc
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8 years 5 months ago #97089 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic URGENT - AFTER UPDATE - NO INVOICE GENERATOR

Hello

So look like the status of the registration record is Paid but the invoice is not being generated? Could you please let us know what payment method you are using?

Better, submit a support ticket sending us super admin account of your site so that we can check it directly on your site to see why the issue happens and get it sorted

Regards,

Tuan

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Ramseyer
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8 years 5 months ago #97160 by Ramseyer

Replied by Ramseyer on topic URGENT - AFTER UPDATE - NO INVOICE GENERATOR

Thanks for your answer.

We answered then through ticket support.

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