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Update not Working

  • Tobias Da Rin
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8 years 11 months ago #88278 by Tobias Da Rin
Update not Working was created by Tobias Da Rin

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  • Giang Dinh Truong
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8 years 11 months ago #88300 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Update not Working
Hello Tobias,

The reason because you missed Download ID of EShop:

1. Please click on Download Ids on the top menu of our site to get the Download ID from there.

2. Go to EShop -> System -> Configuration -> General tab, put the Download ID value there.

After that, the link to download EShop update will work.

You can also go to My Downloads link on our top menu to download latest version 2.3.2 of EShop from there, then go to your site to install update manually.

Both of ways should work for you.

Sincerely, Giang

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  • Tobias Da Rin
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8 years 11 months ago #88369 by Tobias Da Rin
Replied by Tobias Da Rin on topic Update not Working
Hi Giang
The 1st method has not worked.
The second metode has worked.

THX

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8 years 11 months ago #88418 by Marc A.
Replied by Marc A. on topic Update not Working
Hello
With me are 4 ID's. All tried, no functional

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8 years 11 months ago #88431 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update not Working
Hi Marc

In case it doesn't work, please access to My Downloads menu item, download latest version and upgrade it to your site manually

Regards,

Ossolution Team

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  • Giang Dinh Truong
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8 years 11 months ago #88445 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Update not Working
Hello Marc,

We are checking the your ticket and will get back to you today. Seem there are something wrong on your site.

Please wait and we will get back to you via ticket system.
Sincerely, Giang

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