Please post all pre-sales questions of all products on this forum

on Register >>> The requested page can't be found

  • Shaggy
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 1 day ago #81755 by Shaggy
After installing Event Booking on Joomla 3.5.1 hosted on a free SiteGround account, I was able to do basic administration in the back-end without much problem.

However, when I tried to register myself on the front-end, on hitting the "Register" button, I was returned with this page
***********************************************************************
The requested page can't be found.
An error has occurred while processing your request.

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a mistyped address
a search engine that has an out-of-date listing for this site
you have no access to this page
Go to the Home Page

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

0 Invalid address:
**************************************************************************

There is probably a simple explanation to this. Could someone point me to the right direction:

Please Log in or Create an account to join the conversation.

  • Shaggy
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 1 day ago #81756 by Shaggy
I just realized I posted in the wrong sub-forum. Please accept my apologies.

Please Log in or Create an account to join the conversation.

More
9 years 1 day ago #81757 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic on Register >>> The requested page can't be found
No worry. From my experience, you have wrong mail settings on your site. So please check :

1. Go to System -> Global Configuration, look at server tab, mail settings section, check and make sure you enter valid email address for From email setting

2. Then go to Events Booking -> Configuration, look at the following config options and make sure it is valid:

- From Email

- Notification Emails

If it still doesn't work after that, you can submit a support ticket sending us super admin account of your site so that we can check it further

Tuan

Please Log in or Create an account to join the conversation.

  • Shaggy
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 6 hours ago #81787 by Shaggy
I have not done an extensive test (I have only one other email address to test) but registration seems to works now. A validation email is sent to user and, once required link is clicked, user is registered.

However, after filling the registration form and clicking Register, this page still appears on the user's browser winder
**************************************
The required page can't be found
.....
.....
Invalid Address
**************************************

Please help.

Thank you.

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #81805 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic on Register >>> The requested page can't be found
Hi Shaggy

Our dev is going to check and figure out what's the reason causing the error soon. Lately, it will be sorted on tomorrow

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham NgocGiang Dinh TruongMr. Dam