Please post all pre-sales questions of all products on this forum

Strange product description shows.

  • Sjaak Boer
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 5 months ago #72183 by Sjaak Boer
Strange product description shows. was created by Sjaak Boer
Hello,

On my website I have 3 types of subscriptions. They are shown on a productspage and there I only need to show the name of the subscription, a thumbnail, the price and a button to the subscription page. Nothing more.
Since today one of the subscriptions suddenly shows the product description in a narrow field next to the thumbnail. Screenshot attached.
What is going wrong and how can I solve this?

Thanks in advance

Sjaak Boer
Attachments:

Please Log in or Create an account to join the conversation.

  • Sjaak Boer
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 5 months ago #72184 by Sjaak Boer
Replied by Sjaak Boer on topic Strange product description shows.
I just saw this topic was posted in the wrong category. Sorry about that.

It took some digging but I found the cause of my problem. I share it here in case somebody else walks into the same thing.

The short description was empty. I saw no need to use it. Only then the long description shows up automatically. The workaround for that is to at least add something in the short desciption. A space will just do the thing and I got the view I need again.

For the RD team. Can this be made a little smarter? Not everybody needs to use the short description, so an option to 'turn it off' would help in that case.

Thanks

Sjaak

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham NgocGiang Dinh TruongMr. Dam