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Please post all pre-sales questions of all products on this forum
Please stop automatic donation
- Zane Colvin
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9 years 8 months ago #68975
by Zane Colvin
Please stop automatic donation was created by Zane Colvin
The donation amount is not a required field and when the user clicks Process donation without selecting or entering an amount they are directed to a white screen that says "Please stop automatic donation"
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9 years 8 months ago #68976
by Zane Colvin
Replied by Zane Colvin on topic Please stop automatic donation
Sorry, just saw I put this in the wrong category.
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- Tuan Pham Ngoc
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9 years 8 months ago #68980
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Please stop automatic donation
Hi Zane
Go to Joom Donation -> Configuration, there is a config option called Minimum Donation amount, empty the value of that config option and the error should be gone
However, I don't know why Donation Amount is not a required field ? If so, how users will enter amount to process donation?
Tuan
Go to Joom Donation -> Configuration, there is a config option called Minimum Donation amount, empty the value of that config option and the error should be gone
However, I don't know why Donation Amount is not a required field ? If so, how users will enter amount to process donation?
Tuan
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9 years 7 months ago #69619
by Zane Colvin
Replied by Zane Colvin on topic Please stop automatic donation
It should be a required field, but it isn't. The form can be submitted with the field blank.
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9 years 7 months ago #69645
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Please stop automatic donation
Hi Zane
So you are saying that on the form, you can submit form without filling the required fields ? If so, there might be javascript conflict. Please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted for you
Regards,
Tuan
So you are saying that on the form, you can submit form without filling the required fields ? If so, there might be javascript conflict. Please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted for you
Regards,
Tuan
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