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Auto Reminder - Tied to Pay Status?

  • Winston Baccus
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9 years 8 months ago #68109 by Winston Baccus
Auto Reminder - Tied to Pay Status? was created by Winston Baccus
I didn't see this in the documentation, so I figured I'd ask here.

Does the auto-reminder get sent regardless of the payment status?

My business office isn't marking items paid until after some events occur. These events are using offline payment.

I'm hoping they do still go out.

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9 years 8 months ago #68128 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto Reminder - Tied to Pay Status?
Hi Winston

The system only sends reminder emails to registrants who paid for the registration. So the registrants who were not marked as paid won't receive reminder email

Regards,

Tuan

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