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Product page showing an error

  • Chasqanawi Orozco
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9 years 9 months ago #66088 by Chasqanawi Orozco
Product page showing an error was created by Chasqanawi Orozco
Hi Everyone,

I'm working for a client which website has the Eshop extension.

Up until today, all was fine. Now the Product page and the Shopping Cart are working.

The product page is every now and them showing a code. Please see attachment. It also doesn't add any product to the shopping cart if I press the 'add to cart' button (although it shows me the pop up window telling me that the item has been added to the shopping cart).

The shopping cart is also working in the wrong way. It shows wrong items and sometimes none.

The website is configurated to use SSL Certificate and conservative cache mode.

Does anyone have a clue why this happens? Thanks in advance.

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  • Giang Dinh Truong
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9 years 9 months ago #66107 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product page showing an error
Hello Chasqanawi,

Thank you for purchasing and using our EShop Shopping Cart extension. Sound like the issue that you have is an outstanding issue. Please submit a new ticket to EShop category to send me the site information so I can help you to check and solve it.

Hope to receive your ticket soon.
Sincerely, Giang

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  • Chasqanawi Orozco
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9 years 9 months ago #66108 by Chasqanawi Orozco
Replied by Chasqanawi Orozco on topic Product page showing an error
Hi Giang,

Thanks for your response. I recently sent my support ticket. I look forward to hearing from you.

Sincerely,

Chasqui

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  • Giang Dinh Truong
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9 years 9 months ago #66109 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product page showing an error
Hi Chasqui,

I just answered you there. Please following up the ticket to get my supports.

Sincerely, Giang

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9 years 9 months ago #66709 by Grand
Replied by Grand on topic Product page showing an error
Hi Gang,

Very nice programm your Eshop. Glad i found it. I'm looking forward to use it.

After installing and exploring around i met exactly the same issue as mentioned in this topic. Can you tell me how to solve it here in public? Or do i also have to send in a ticket?

Here you can see the error code that apears when clicking on the example product: vandijkhouten.nl/eshop/categorie-a/product-a

Looking forward for your respons.
Thanks,
Grand G.

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  • Giang Dinh Truong
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9 years 9 months ago #66725 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product page showing an error
Hello Grand,

That maybe caused by a small conflict with a system plugin on your site. Please submit a new ticket to EShop category to send me the site information so I can help you to check and resolve it.

Sincerely, Giang

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