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How do I test Membership Pro when a super user?

  • Wendy Huber
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9 years 11 months ago #64036 by Wendy Huber
I apologize for being a rookie but I have membership pro installed on my Joomla site and as admin I don't know how to test it. Does anyone have time to give me direction? I sure would appreciate it!!!!

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9 years 11 months ago #64039 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I test Membership Pro when a super user?
Hi Wendy

I think you should spend sometime to read the documentation at documentation.joomdonation.com/membership-pro.html to understand what you need to do to setup it to work.

Then if you still have questions, we will discuss more details about it. Will that be OK ?

Regards,

Tuan

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  • Wendy Huber
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9 years 11 months ago #64076 by Wendy Huber
Replied by Wendy Huber on topic How do I test Membership Pro when a super user?
Truly what I need to test I will have to do live as a new user verses a super user.

I have gone through all of the documentation, which I think is very well done even with language variables!

I am using paypal sandbox and once I click 'sign up', fill out the fields and click 'process subscription' I am redirected to PayPal but have a payment displayed of $00.00.
I log in and now am getting a message from PayPal,"We are sorry, we are experiencing temporary difficulties. Please try again later"
So it looks like PayPal is having issues.

Best to you and thank you for your help.
Wendy
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9 years 11 months ago #64096 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I test Membership Pro when a super user?
Hi Wendy

That mean the setting of your subscription plan is wrong. It seems you tried to setup a recurring subscription plans but the information you entered is invalid. Could you please:

1. Submit a support ticket sending me super admin account of your site

2. Explain how you want the plan to work (how you want to setup the plan)

I will check and correct the settings to make it works for you

Tuan

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