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White page when trying to open subscription form

  • Floris
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10 years 1 month ago - 10 years 1 month ago #60866 by Floris
Suddenly (after March 19 2015 ) if people click on the link to get the subscription form the website shows a completely white page. We have not changed a thing so I have no clue what causes this. Someone an idea how to solve this?
We do use Joomla 3.3.6 and Membership Pro 1.6.3 website: www.windtech-international.com
Thanks
Last edit: 10 years 1 month ago by Floris. Reason: posted in the wrong category, should be in category Membership Pro

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10 years 1 month ago #60868 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic White page when trying to open subscription form
Hi Floris

Please submit a support ticket sending us super admin account of your site. We are going to check to see what's wrong and get it sorted for you on tomorrow morning

Regards,

Tuan

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10 years 1 month ago #60948 by Sang Lê Xuân
Replied by Sang Lê Xuân on topic White page when trying to open subscription form
Hi Floris

The version you are using is 1.6.2. it is an old version of the extension, so we would like to upgrade it to 1.7.1. Will that be OK ?

Regards,
Sang

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