Csv import Problem

Hi everyone,

I apologize in advance for my English is not correct, but I'm Italian and I'm using google translator
Since they have not solved the problem by tiket, I solicited through tiket several times but had no more response, I appeal to you.

I have some problem in importing csv file.
The component imports them correctly but are not displayed in eshop.

I enclose a small video that best explains my problem.

Thank you very much

Hello TecnoPhino,
Sorry for a bit delaying in reply to you via ticket system. We are in the Lunar New Year holiday and just came back for the work yesterday. Your CSV file is big and complex. We have been still checking it to make it correct. We will get back to you on tomorrow once I am ready. Hope that you can understand.
Sincerely, Giang

ok, enough detailed guidance because I have several csv files from various companies and are not all equal.

Thank you very much.

Hi TecnoPhonino,

I have created the correct CSV file and sent it to you via ticket system. Please following up there to import it.

Sincerely, Giang

Now it work, thanks!