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Terms and Conditions failing

  • Brian Hammond
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10 years 10 months ago #47155 by Brian Hammond
Terms and Conditions failing was created by Brian Hammond
Hi, I have previously linked the Terms and Conditions in the Configuration-System-Option-Checkout and it has worked fine. But I have modified the Terms and Conditions and now it will not load in the pop-up window correctly. When clicking on the Terms and Conditions link it opens a blank HTML page with the domain name only in text. Are there some perimeters of how long the terms and conditions can be?

Kind regards,

Brian

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  • Tuan Pham Ngoc
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10 years 10 months ago #47213 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Terms and Conditions failing
Sorry Brian. What extension you are using ? Could you please submit a support ticket sending us admin account of your site so that we can check to see what's wrong and get it corrected for you ?

Regards,

Ossolution Team

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  • Giang Dinh Truong
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10 years 10 months ago #47228 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Terms and Conditions failing
Hello Brian,
The reason of problem because when editing the Terms and Conditions, you added an email address. To solve the problem, you just need to add the following text {emailcloak=off} to the article.
Please try and let us know the result.
Sincerely,
Ossolution Team.

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