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Group members not included CSV export

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10 years 10 months ago #47115 by ivm
Hi Tuan,

I have "Include Group Members Records in CSV Export" set as YES in config, but the export does not include all group registrants.

I have seen this has occurred before in forums, any solution?

Thanks,
Michael

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10 years 10 months ago #47151 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group members not included CSV export
Hi Michael

Could you please submit a support ticket :

1. Sending us admin and FTP account of your site.

2. Tell me users from what group are not exported.

I will check to see what's wrong and get it corrected for you.

Regards,

Tuan

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