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Payment Form and Helpdesk Pro Integration?

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11 years 2 months ago #43526 by Frank
Hi!

I think Payment Form and Helpdesk Pro would fit a project I am working on, but I would need the Payment Form module to be able to create new tickets on the Helpdesk Pro system. Is this possible?

Thank you!

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11 years 2 months ago #43536 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Form and Helpdesk Pro Integration?
Hi Frank

It is not possible by default. I think in this case, some customization will be needed. Basically, you will need to create a plugin for Payment Form so that when payment is completed , a new support ticket will be created (based on the input on payment form).

I think we can develop this plugin for you with an extra price 50$. Hope that's Ok for you.

Nice idea, BTW !

Tuan

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