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Setting up with exisiting paid memebrships

  • Dawn Shepherd
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11 years 2 months ago #42217 by Dawn Shepherd
Setting up with exisiting paid memebrships was created by Dawn Shepherd
Membership Pro Extension: I am setting up a membership organization with a re-designed website. There are existing members who have paid already, all current memberships expire/need to renew on October 1. There are multiple membership plan levels. Is it possible to add a member to a plan and set the expiration date, without processing any payment at initial set up?

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11 years 2 months ago #42288 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Setting up with exisiting paid memebrships
Hi Dawn

You can import the subscribers in the system, change the expired data... However, these subscribers will need to renew their subscription (re-make the payment). The old payment could not be handled by Membership Pro if you just import subscribers.

So in this case, your old subscribers will have to renew the subscription manually (again).

Tuan

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