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Eventbooking not working after update to v1.6.2
- erixis
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11 years 3 months ago #38662
by erixis
Eventbooking not working after update to v1.6.2 was created by erixis
Just updated one installation I have of Eventbooking to v1.6.2 and not I cannot access the component in the back end and the front end throws the following error and won't load the template:
Fatal error: require_once() [function.require]: Failed opening required '//www/components/com_eventbooking/helper/os_cart.php' (include_path='.:/usr/local/lib/php') in /www/modules/mod_eb_cart/mod_eb_cart.php on line 18
Any suggestions?
Fatal error: require_once() [function.require]: Failed opening required '//www/components/com_eventbooking/helper/os_cart.php' (include_path='.:/usr/local/lib/php') in /www/modules/mod_eb_cart/mod_eb_cart.php on line 18
Any suggestions?
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- Tuan Pham Ngoc
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11 years 3 months ago #38665
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Eventbooking not working after update to v1.6.2
Hi
When did you download the version 1.6.2 ? From what I see, you are not having latest version for some reasons. Please get the updated cart module here, upgrade it to your site and the error should be gone !
Regards,
Tuan
When did you download the version 1.6.2 ? From what I see, you are not having latest version for some reasons. Please get the updated cart module here, upgrade it to your site and the error should be gone !
Regards,
Tuan
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11 years 2 months ago #38691
by erixis
Replied by erixis on topic Re: Eventbooking not working after update to v1.6.2
Tuan,
First let me apologize for posting this in this category. Totally my mistake. Also thank you for posting the patch.
I had to go back and restore from a back up last night to get things to work. This morning, I downloaded v1.6.2 fresh and attempted to install it over v1.5.2. This still breaks the backend. I get a blank screen when I try to access Eventbooking form the menu. It didn't break the front end this time, but I get a blank screen on the front end as well when trying to access a list of event categories.
I've tried installing the patch you posted, but still no joy.
Can I PM you with log in credentials and let you look at it? Should I post this as a support ticket?
First let me apologize for posting this in this category. Totally my mistake. Also thank you for posting the patch.
I had to go back and restore from a back up last night to get things to work. This morning, I downloaded v1.6.2 fresh and attempted to install it over v1.5.2. This still breaks the backend. I get a blank screen when I try to access Eventbooking form the menu. It didn't break the front end this time, but I get a blank screen on the front end as well when trying to access a list of event categories.
I've tried installing the patch you posted, but still no joy.
Can I PM you with log in credentials and let you look at it? Should I post this as a support ticket?
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- Tuan Pham Ngoc
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11 years 2 months ago #38727
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Eventbooking not working after update to v1.6.2
As replied via support ticket, please send us admin and FTP account of your site. We will update it for you to make sure it works !
Regards,
Tuan
Regards,
Tuan
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