Please post all pre-sales questions of all products on this forum

Still waiting for my account to be created

More
13 years 11 months ago #2964 by liki
Hello,

I really don't know what's going on. I purchased joomdonation and MY ACCOUNT has not been activated to allow downloads.
I already sent numerous emails with my purchased email account. Can anyone look into this issue?

Please Log in or Create an account to join the conversation.

More
13 years 11 months ago #2969 by David M
It's a holiday in Vietnam and business was closed. Tuan just responded to one of my inquiries as well after a delay. Should be getting to you.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
13 years 11 months ago #2976 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Still waiting for my account to be created
Hi

I am sorry for lately response . It was holiday in Vietnam and I was at my home with no internet connection .

Usually, you will received an email contains the extension when you purchased the extension . Maybe the mail server does not work at the time you purchased, so you didn't receive the extension .

I just sent the extension to you via email . Please check your email to get the extension .

Thanks,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham NgocGiang Dinh TruongMr. Dam