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Helpdesk Pro

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12 years 3 months ago #23901 by drguru
Helpdesk Pro was created by drguru
Is it possible to integrate a credits system (eg. Joom Credits) for helpdeskpro where by each question a user asks will cost him "x" credits.
And if no credits remaining - prompt user to purchase more before posting a new question or comment?
Also is it possible to allow more than 1 attachment per ticket/comment?

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12 years 3 months ago #23922 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Helpdesk Pro

Is it possible to integrate a credits system (eg. Joom Credits) for helpdeskpro where by each question a user asks will cost him "x" credits.
And if no credits remaining - prompt user to purchase more before posting a new question or comment?


=> This feature is not available at the moment. However, we will consider adding support for it in future release. Infact, my plan is integrate a payment system into the extension so that users can pay when submit ticket if needed .

Also is it possible to allow more than 1 attachment per ticket/comment?


=> Yes, you can add any number of attachments per ticket/comment.

Tuan

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