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Do my customers have to be Paypal members?

  • Stephen V
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14 years 3 months ago #2012 by Stephen V
I am interested in purchasing your product for my joomla site. I have one question. Many of my clients do not have a Paypal account and will not sign up for one. Do they have to be paypal members or can they just pay with a credit card through paypal?

Thank you! If they do not have to be Paypal members, I will purchase your product.

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  • Tuan Pham Ngoc
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14 years 3 months ago #2018 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Do my customers have to be Paypal members?
Hi
As answered on Joom Donaiton Forum, your customers can pay via Paypal account or via creditcard .

Thanks ,
Ossolution Team

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14 years 3 months ago #2019 by Stephen V
Replied by Stephen V on topic Re:Do my customers have to be Paypal members?
I tried the sample product, but when I try to check out, it keeps wanting me to sign up for a paypal account. Is this a setting that has to be changed within the configuration?

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14 years 3 months ago #2020 by Stephen V

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14 years 3 months ago #2021 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Do my customers have to be Paypal members?
Hi
Infact, this is something related to the setting of your Paypal account, not the setting within the component . Please look at this url for detail :

www.eventbrite.com/t/PayPal-optional-setting

If for some reason you don't see the Paypal optional setting, that is because your Paypal email address was not confirmed . I have one client had the same problem before, he called Paypal for support and sent me this email :

I called Paypal and the issue was that the email address on the Paypal account had not been confirmed yet so the Paypal Account Optional was not showing on the Website Preferences page.

Once the client confirmed their email address the option showed up and I was able to set it to ON for optional account creation.

Go figure - who knew?!?!


Hope my answers is clear to you .

Thanks ,
Ossolution Team

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14 years 3 months ago #2022 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Do my customers have to be Paypal members?
I changed the paypal account on the demo site to the one with Paypal Account Optional turned on. You can go to the demo site to test it again !

Thanks ,
Ossolution Team

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14 years 3 months ago #2023 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Do my customers have to be Paypal members?
Hi
Do you understand my explanation ? Do you need me to explain more about it ?

Thanks ,
Ossolution Team

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13 years 7 months ago #4134 by jsjetter
Replied by jsjetter on topic Re:Do my customers have to be Paypal members?
Hello, Sorry for reviving this post but I have a small question...

Do I need Pay Pal Pro to have a credit cart getway, so clients DON'T have to create a Pay Pal Account?

Thank You

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13 years 7 months ago #4135 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Do my customers have to be Paypal members?
Hi

The answer is you don't need Paypal Pro. When your customers are redirected to Paypal for processing payment, they can choose to pay by creditcard or pay by the balance on their Paypal account .

Hope the answer is clear to you .

Thanks ,

Ossolution Team

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