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Questions about Payment Form extension

Can't Upgrade Payment Form

  • Chris Jarvis
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3 hours 43 minutes ago #179225 by Chris Jarvis
Can't Upgrade Payment Form was created by Chris Jarvis
Hello
I am not sure if I am doing something wrong or not (apologies if so) but I haven't been able to upgrade the last couple of Payment Forms version like I normally do.
Updating from the Admin area of my Joomla site doesn't work and when i login in to my JoomDonation account and download the latest version, I can't then upload it from file in my Joomla admin area either.
The error message mentions not finding a manifest file.
I have just updated Membership Pro, Events Booking and EShop all through my website admin as normal so think it must be a me thing sorry.

Can I get some help or ideas on what I am doing wrong please/

Chris

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3 hours 42 minutes ago #179226 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't Upgrade Payment Form
Hi Chris

That's strange. Could you please submit a support ticket sending us super user account of your site so that I can check?

Tuan

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3 hours 33 minutes ago #179228 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't Upgrade Payment Form
To be sure it is not a problem with the package, I just tried on my local computer and it worked well. So honestly, I do not know where the issue comes from and need to try that directly on your site

Regards,

Tuan

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Moderators: Tuan Pham Ngoc