Questions about Payment Form extension

Help with form setup

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2 months 1 week ago #164595 by trey
Help with form setup was created by trey
gomsbatesvilleraiders.com/tickets.html
 
How would I set up the form; so, that the "Number Field" is set up correctly and works off the "Choose Your Row Seating Field"?  I keep getting a syntax error when I try and set this up.  What should the field type be for the "Number Field".  I tried to add field formula -  [FIELD_VALUE]*

Thanks
Trey

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2 months 1 week ago #164604 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Help with form setup
Hi Trey

Look like you got the error sorted? I do not see the error on the form page as you said anymore

If you still need help, please explain exactly how you want it to work so that I can understand and guide you with correct setup

Regards,

Tuan

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2 months 1 week ago #164615 by trey
Replied by trey on topic Help with form setup
I turned off the fee formula; so, the error would go away...

How do I edit the number field; so, it works with the "Choose Your Row Seating" field if someone wants to buy more than 1 item? What should the default values be, field type and field formula?

Thanks

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2 months 1 week ago #164616 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Help with form setup
Hi Trey

1. The default value for that field should be 1

2. The formula should be [FIELD_VALUE]*[ROWS]

3. The field Choose Your Row Seating should have Fee Field set to No. But Fee for each option still needs to be configured as how it is at the moment

Please try that and let me know if it works. If you need assist, you can submit a support ticket sending us super user account of your site so that we can help with the setup

Regards,

Tuan

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2 months 1 week ago #164618 by trey
Replied by trey on topic Help with form setup
Thank you, that worked!!!

Appreciate the help
Trey

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2 months 1 week ago #164619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Help with form setup
Great. Happy to hear that and thanks for the update

Tuan

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