Questions about Payment Form extension

Dependency erased

  • Paul Heinrichs
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1 year 5 months ago #159330 by Paul Heinrichs
Dependency erased was created by Paul Heinrichs
I have a registration form that the user needs to choose how many children they are registering which determines both the price that they pay as well as how many registration boxes are brought up (ie Child1 Last Name, Child 2 Last Name etc).  I have to fill in the dependency on each Child info box so that it comes up depending on how mabny children are being registered.  I have found that for some reason, the dependencies get wiped out quite easily.   I had simply changed the prices in the field that all the children fields are depending on and it wiped out all the dependency info. 

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1 year 5 months ago #159331 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dependency erased
Hello Paul

The issue is not very clear to me. Maybe you can submit a support ticket sending us super admin account of your site and tell us step by step what we need to do to see that error

We will then check to see why the error happens and get it sorted

Tuan

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  • Paul Heinrichs
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1 year 5 months ago #159335 by Paul Heinrichs
Replied by Paul Heinrichs on topic Dependency erased
Thanks, will submit a ticket with more specifics once our registration period ends.

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1 year 5 months ago #159337 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dependency erased
OK Paul. I will check it when you are ready

Regards,

Tuan

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