Questions about Payment Form extension
"Receive confirmation email" not working
- Alison
- Topic Author
- Offline
- Platinum Member
Less
More
1 year 6 months ago #158710
by Alison
"Receive confirmation email" not working was created by Alison
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
1 year 6 months ago #158714
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Receive confirmation email" not working
Hi Alison
1. Did you enter a valid email address while making payment on the form ?
2. Have you tried to use a different email address? Maybe the mail server could not deliver email to that target email address for some reasons
Tuan
1. Did you enter a valid email address while making payment on the form ?
2. Have you tried to use a different email address? Maybe the mail server could not deliver email to that target email address for some reasons
Tuan
Please Log in or Create an account to join the conversation.
- Alison
- Topic Author
- Offline
- Platinum Member
1 year 6 months ago #158731
by Alison
Replied by Alison on topic "Receive confirmation email" not working
Hi Tuan
Yes, it was a valid email address, I tried two different ones.
There is no email sent in the email log to either of those addresses.
Yes, it was a valid email address, I tried two different ones.
There is no email sent in the email log to either of those addresses.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
1 year 6 months ago #158737
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Receive confirmation email" not working
Hi Alison
For this, better please submit a support ticket so that we can check it directly on your site. Send me super admin account, link to the form and ID of that custom field so that I can check it
Tuan
For this, better please submit a support ticket so that we can check it directly on your site. Send me super admin account, link to the form and ID of that custom field so that I can check it
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.