Questions about Payment Form extension

Payment Form 6.5.3 installation error

  • Jay Larson
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2 years 3 weeks ago #150732 by Jay Larson
Payment Form 6.5.3 installation error was created by Jay Larson
Hello Tuan,

I tried to install Payment Form 6.5.3 on a brand new J4.1 website running PHP 8.0.16 and received the following error. Any advice?

Thanks,
Jay

 

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2 years 3 weeks ago #150741 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Form 6.5.3 installation error
Hello Jay

I don't know why but I just tried to install it again on my Joomla 4 installation and it is working OK

So I guess something special is happening on your site. Please submit a support ticket sending us super admin account so that I can check to see what's wrong and get it sorted

Tuan

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  • Jay Larson
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2 years 3 weeks ago #150797 by Jay Larson
Replied by Jay Larson on topic Payment Form 6.5.3 installation error
This turned out to be an issue with the installation package that only affected brand new, clean Joomla 4.1 installs.

Tuan investigated, and corrected the problem in about 15 minutes. I can not say enough about the quality of support that JoomDonation provides!

Thank you Tuan for everything you do!

Best,
Jay

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2 years 3 weeks ago #150799 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Form 6.5.3 installation error
Thanks Jay for confirming and sorry for the trouble. If anyone is having the issue, please access to My Downloads menu item, download latest package, upgrade it to your site and the error should be gone

Regards,

Tuan

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