Paypal Payment not recording

I have a payment form, using the Paypal plugin.
When someone completes the form, they are redirected to paypal to make the payment.
The payment is successful, and they are redirected back to the site and see the 'Payment success' page.

The payment has gone through paypal, and the funds are received.

But on the Component->Payment Form->Payments page, the payment does not appear.

If I do a test and use the offline payment plugin for this form, then the payment does appear on the Component->Payment Form->Payments page.
But when I use the Paypal plugin, and complete a successful payment, the payment is not listed on the 'Payments' page.

Thanks.

Hello Rob

Usually, it happens because PayPal could not notify your site for some reasons:

- Your site is on local computer?
- Your site is offline mode?
- Your site has security plugin which disable IPN message
- Or PayPal IPN is disabled in your PayPal account

For this, please submit a support ticket so that I can guide you to check it further

Tuan