Questions about Payment Form extension

pmhistory not compatible with most recent version of CB

  • Rob Smith
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3 years 4 months ago #139413 by Rob Smith
Hello,
I just purchased the 'Payment Form' component. I installed the CB plugin 'pmhistory', but I get the warning 'This plugin is not compatible with your current CB version'.
I have the most recent CB so pleasae advise.
Thanks

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3 years 4 months ago #139425 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic pmhistory not compatible with most recent version of CB
Hello Rob

That check is just base on on version number in XML file. It is still working well, so you can use that plugin

Tuan

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  • Rob Smith
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3 years 4 months ago - 3 years 4 months ago #139430 by Rob Smith
I cant get it to work. Its just not being displayed.

In Community Builder: Tab Management,there is a 'Payment History' tab.
Publish - Yes
Position - Canvas Main Middle
Display - Tab Menu

In Payment Form ->Configuration
Integration is set to Community Builder

Is there anything else I need to do ?

Thanks
Last edit: 3 years 4 months ago by Rob Smith.

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3 years 4 months ago #139432 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic pmhistory not compatible with most recent version of CB
Hello Rob

That should be all you need to do. Is the account you are using for testing has at least one payment records yet?

Tuan

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  • Rob Smith
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3 years 4 months ago #139433 by Rob Smith
ahh, no.
That must be it.
Thanks

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3 years 4 months ago #139434 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic pmhistory not compatible with most recent version of CB
:). Please check and in case you have any other questions, please don't hesitate to ask us

Regards,

Tuan

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  • Rob Smith
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3 years 4 months ago - 3 years 4 months ago #139487 by Rob Smith
We have now received a payment, but there is still no tab appearing for the user who donated (in the front end or back end). Thanks
Last edit: 3 years 4 months ago by Rob Smith.

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3 years 4 months ago #139496 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic pmhistory not compatible with most recent version of CB
Hello Rob

For this, could you please submit a support ticket sending us:

- Super admin account
- That user account
- Link to the CB User Profile page

I will check to see why the tab is not being displayed in the frontend and get it sorted

Tuan

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