× Questions about Payment Form extension

Is it correct that form doesn't send multiple email?

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1 week 1 day ago #136496 by Vincenzo
Hi Dear,

is it correct that is it possible to send notification to only one e-mail?

If i insert two e-mail:

e-mail1@domain1.com,e-mail2@domain2.com

notification is sent only to the first one.

Thanks.

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5 days 8 hours ago #136583 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Is it correct that form doesn't send multiple email?
Hi

That's not right. You can enter multiple emails (comma separated) and the system will send email to all of these entered emails

Maybe it is not working because you entered one email into Notification Emails setting of the form?

Tuan

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5 days 5 hours ago #136597 by Vincenzo
Yes,

I’m trying to control that on the form page. I would like only some form to send email to those address, and other form to send email to other address).

Is it not possible?

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4 days 7 hours ago #136630 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Is it correct that form doesn't send multiple email?
Yes. Just enter the emails you want to receive notification into Notification Emails setting

Tuan

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4 days 6 hours ago #136635 by Vincenzo
I did right that.

I have two email in the field Notification Emails of some form, but the e-mail is sent to only one (the first).

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3 days 21 hours ago #136651 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Is it correct that form doesn't send multiple email?
That is strange to me. Maybe there is a problem with the second email

Change it to a different email, then try again. If it still does not work, submit a support ticket sending us super admin account and link to the form so that we can help checking it

Tuan

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