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Paypal enabled but not showing on form

  • Martin Kyle
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1 week 5 days ago #136413 by Martin Kyle
Paypal enabled but not showing on form was created by Martin Kyle
Hi,

I have created the form as required to collect payment for window cleaning services. However when I submit it does not go to paypal. However it does generate email saying that customer has paid. Paypal plug in is enabled. Any suggestions would be most welcome

Thanks

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1 week 5 days ago #136419 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal enabled but not showing on form
Hi Martin

Users should be redirected to PayPal for processing payment. Maybe something wrong on your site and it causes the error. You can submit a support ticket sending us super admin account of your site and link to the form

Our support staff will check to see what's wrong and get it sorted for you

Regards,

Tuan

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