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Questions about Payment Form extension
Payment form DPS plugin not working
- Shaughan Tizard
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5 years 4 months ago - 5 years 4 months ago #127334
by Shaughan Tizard
Payment form DPS plugin not working was created by Shaughan Tizard
Hi, I purchased the Payment form component and the DPS plugin a couple of days ago. The component installed fine, as did the plugin. I have created the forms I needed, and tested them with the offline payment plugin - everything worked fine. I installed the DPS plugin, put the pmf_dps_return.php file in the root directory, and published the DPS plugin. I entered pxpay user ID and pxpay key details into the plugin. These details are already being used on another site so I know they're good. However, when I fill out the form, and go to pay via DPS, the site returns to the homepage, and no transaction page turns up. The form data is posted correctly to the DB, set to unpaid. I am using the latest Joomla (3.9.10). I have tested the error on Chrome and Firefox. Please advise on how to fix the issue.
Last edit: 5 years 4 months ago by Shaughan Tizard. Reason: missing info
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- Tuan Pham Ngoc
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5 years 4 months ago #127336
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment form DPS plugin not working
Hello Shaughan
Could you please submit a support ticket sending us:
1. Super admin account of the site
2. Link to the form
We are going to check to see what's wrong and get it sorted
Regards,
Tuan
Could you please submit a support ticket sending us:
1. Super admin account of the site
2. Link to the form
We are going to check to see what's wrong and get it sorted
Regards,
Tuan
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- Alan Bennett
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5 years 4 months ago #127535
by Alan Bennett
Replied by Alan Bennett on topic Payment form DPS plugin not working
Tuan, see my trouble ticket. I am getting the same issue with Membership Pro since the upgrade to 3.9.10
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- Tuan Pham Ngoc
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5 years 4 months ago #127539
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment form DPS plugin not working
Hi Alan
I will check and reply you via support ticket soon
Tuan
I will check and reply you via support ticket soon
Tuan
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