Payment Form - Events Booking Voucher

Hi,

Is there any documentation for how to use the Payment Form - Events Booking Voucher plugin

I have the Event Booking extension running fine. Just added the Payent form extension, created a new form called Gift Voucher with a field where the user can select the amount. I have enabled the plugin (Payment Form - Events Booking Voucher) and set the correct ID for the Gift Voucher payment form.

When I complete the payment form I get Confirmation email of payment to user and notification to admin. However, no voucher/coupon is generated in Event Booking or emailed to user.

What am I missing. I did look through the Payment Form documentation but couldn't find anything regarding this so any guidance much appreciated.

Hello Adrian

1. The coupon code will be generated only if you complete payment for the form. For example, if you use PayPal, you need to make payment when you are being redirected to PayPal to have the voucher code generated and send to you

2. To have the code send to you, in the email message:

- You can use [VOUCHER_CODE] tag
- Or if you use [PAYMENT_DETAIL] tag, the code will be generated and send to you, too

Regards,

Tuan

Thanks for the response. I created a discount coupon to the value of 100% discount for testing purposes so perhaps that is affecting things. I'll try by properly completing a test payment.

OK Adrian

Please update us with the result once you tested it. If you need us to check setting, feel free to submit a support ticket

Regards,

Tuan

Hi,

If I complete a PayPal test payment the vouchers are generated correctly and included in the email.

I now have a new issue where for some reason the vouchers doesn't work. When I enter it during checkout to book an event I get 'The coupon you entered is invalid'. Although if I then go in to Coupon Code inside the component and open the coupon/voucher and resave it then does work.

You should be able to replicate issue here.

Order Gift Voucher: dev.thekayakcoach.com/gift-vouchers
(Currently in PayPal Sandbox/Test Mode)

Book Course/Event:
dev.thekayakcoach.com/courses/stand-up-sup-board-lessons
(Try to use voucher just purchased when attempting to place booking)

Also how would I go about creating an override to set vouchers so they are valid for X months from purchase.

Thanks.

Hello Adrian

Please submit a support ticket sending us:

1. Super admin account of the site

2. Tell us the voucher which we can use and see that error

We will check to see why the error happens and get it sorted

Regards,

Tuan

BTW, if it's possible, please download and update your site to latest version of Payment Form and check it again first (in case you are not using latest package)

If you want the voucher to be valid for certain time only, you will need to edit code in the file plugins/pmform/ebvoucher/ebvoucher.php

Tuan