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Payment Complete showing even when a transaction has an error

  • Zac Shaw
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6 years 8 months ago #111661 by Zac Shaw
Payment Complete showing even when a transaction has an error was created by Zac Shaw
"Payment Complete" showing even when a transaction has an error. How can I resolve this issue?
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6 years 8 months ago #111746 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Complete showing even when a transaction has an error
Hello Zac

Look at the error message, I am afraid of the error causes by something else, not from Payment Form itself

To be more clear, could you please let me know:

1. What payment method you are using?

2. Did the payment processed OK ?

3. Do you see the payment record related to that payment in Payment Form -> Payments section?

If the answer for the two questions 2 and 3 are Yes, then I think it's OK and working as expected

Regards,

Tuan

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