TOTAL AMOUNT CALCULATIONS

Site Cend-A-Seat.com

Fee Fields	Depend On
RECOVER	FIELD VALUE
REPLACE_PADDING	RECOVER
QUANTITY	RECOVER

If I were complete this in Excel the Total Amount = ([RECOVER]+[REPLACE_PADDING])*[QUANTITY]

Formula Explanation: RECOVER + REPLACE PADDING enclosed in () to ensure it is calculate first and then multiplied * by QUANTITY

That said, as a mock customer I entered yes to recover ($169) and yes to replace padding ($56) (totaling $225 for one seat). I need it done to two seats. Using the formula above I should be getting $450 as a result. But I'm not. I'm getting $4. Why?

ALSO: Notice that the Total Amount on the home page does not show an amount at any point in time in the process until we reach the summary page. If it is going to show on the order form, shouldn't the amount be visible and reflective all data entered on the form as the data is updated by the customer? But it show nothing; it's there but shows nothing.

Hi

We will need to check settings of your fields directly on your site to see why it is not working as expected. So please submit a support ticket sending us:

1. Super admin account of the site?

2. Link to the form

We will check to see why it doesn't work and get it sorted for you

Regards,

Tuan

Thank you. I have submitted the info you needed to the support ticket opened last night; ticket #67810.

Thanks. We have been working on it and I believe it is working as expected now

Tuan