after click on process payment i got a blank scree

Hello, after click on process payment i got a blank screen with no content. Regards Martina

this is the link index.php/de/component/pmform/?task=process_payment&Itemid=0

Hello Martina

Could you please submit a support ticket:

1. Sending us super admin account of the site

2. Sending us the link to the form

3. Tell us what payment method you are using

We will check to see why the issue happens and get it sorted

Regards,

Ossolution Team

Removed site information. Don't post it on public forum

Hello Martina

Please go to www.joomdonation.com/support-tickets.html to submit a support ticket to send us the requested information

Please never post your site information like this in a public forum in the future

Tuan

Hello Tuan, i don't understand what you mean. If i click on www.joomdonation.com/support-tickets.html , i am still here in the same ticket. I have send the informations 3 days ago.

Hello Martina

You submitted two support tickets and we answered it (not related to issue you described on this forum topic, thought). So again, please submit a new support ticket sending us the requested information below


Hello Martina

Could you please submit a support ticket:

1. Sending us super admin account of the site

2. Sending us the link to the form

3. Tell us what payment method you are using

We will check to see why the issue happens and get it sorted

Go here www.joomdonation.com/support-tickets.html , click on Submit Ticket link to submit a new support ticket

Regards,

Tuan