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Questions about Payment Form extension
Depend on Field not working
- Mamun
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9 years 5 months ago #69949
by Mamun
Depend on Field not working was created by Mamun
Hello there,
I created a form using payment form 4. But the Depend on Field option not working. when i click on the radio button section1 it not showing the section1 fields.
Thanks
I created a form using payment form 4. But the Depend on Field option not working. when i click on the radio button section1 it not showing the section1 fields.
Thanks
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- Tuan Pham Ngoc
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9 years 5 months ago #69962
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Depend on Field not working
Hi
Maybe there is some javascript conflict causing the issue. Please submit a support ticket sending us super admin account of the site and the link to the form so that we can check and solve it for you
Regards,
Tuan
Maybe there is some javascript conflict causing the issue. Please submit a support ticket sending us super admin account of the site and the link to the form so that we can check and solve it for you
Regards,
Tuan
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- Peter Skarsjo
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9 years 3 months ago - 9 years 3 months ago #72309
by Peter Skarsjo
Replied by Peter Skarsjo on topic Depend on Field not working
I have same problem with "Message" and "Heading" field types only. The other field types seem to respond correctly to "Depend on" criteria. Message and Heading are displayed regardless of criteria.
Update: They also seem to be displayed regardless of "Published" status.
Bug?
Update: They also seem to be displayed regardless of "Published" status.
Bug?
Last edit: 9 years 3 months ago by Peter Skarsjo.
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- Tuan Pham Ngoc
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9 years 3 months ago #72384
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Depend on Field not working
Hi Peter
I think we forgot to implement dependency support for Message and Heading field type. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you
About published status, please note that it doesn't depend on the Published status in Custom Fields Management. You will need to edit the form, look at Fields Settings tab and change the show / hide status from there
Regards,
Tuan
I think we forgot to implement dependency support for Message and Heading field type. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you
About published status, please note that it doesn't depend on the Published status in Custom Fields Management. You will need to edit the form, look at Fields Settings tab and change the show / hide status from there
Regards,
Tuan
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