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Questions about Payment Form extension
White blank page after clicking on submit button
- khuzemaa
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9 years 10 months ago #61341
by khuzemaa
White blank page after clicking on submit button was created by khuzemaa
Hello everyone,
I'm using payment form on my website. There are two Radio buttons, "Online registration ($35) and At door ($40)"
I'm using value for fee as
35
0
If the user select "At door($40)" then the payment should be 0 , but when they click on "Submit" button at the confirmation page, the screen goes blank. In short, if i place 0 payment in my form, it shows blank page. Please help
website url
I'm using payment form on my website. There are two Radio buttons, "Online registration ($35) and At door ($40)"
I'm using value for fee as
35
0
If the user select "At door($40)" then the payment should be 0 , but when they click on "Submit" button at the confirmation page, the screen goes blank. In short, if i place 0 payment in my form, it shows blank page. Please help
website url
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- Tuan Pham Ngoc
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9 years 10 months ago #61343
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic White blank page after clicking on submit button
Hi
Maybe something wrong with the settings on your site causing the issue. Please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted for you
Tuan
Maybe something wrong with the settings on your site causing the issue. Please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted for you
Tuan
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9 years 10 months ago #61344
by khuzemaa
Replied by khuzemaa on topic White blank page after clicking on submit button
Hello Tuan,
Thank you for the quick response, i have just submitted the support ticket please check.
Thank you for the quick response, i have just submitted the support ticket please check.
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- Tuan Pham Ngoc
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9 years 10 months ago #61346
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic White blank page after clicking on submit button
It is night time here now, so we are going to check it on tomorrow morning. Your ticket should be sorted in about 12 to 18 hours from now . Please wait for us.
Regards,
Tuan
Regards,
Tuan
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