Questions about Payment Form extension
Attachments not coming through
- Jono
- Topic Author
- Offline
- Premium Member
-
Less
More
10 years 1 month ago #57386
by Jono
Attachments not coming through was created by Jono
Hi,
I have just purchased and setup Payment form on my web site.
I have setup the form with 3 attachment fields permitting a range of files including all common image files.
However, when I submit the form, the images fail to come through - in either the confirmation email to the admin or in the archive of past payments in the Payment Form component.
Do you have any tips?
I have just purchased and setup Payment form on my web site.
I have setup the form with 3 attachment fields permitting a range of files including all common image files.
However, when I submit the form, the images fail to come through - in either the confirmation email to the admin or in the archive of past payments in the Payment Form component.
Do you have any tips?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
10 years 1 month ago #57453
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Attachments not coming through
Hi
Attachments can only be sent to admin email, not to payer email. Please go to Payment Form -> Configuration, find the config option "Send Attachment to Admin Emails", set it to Yes and it should work well
Please try that and let me know the result
Tuan
Attachments can only be sent to admin email, not to payer email. Please go to Payment Form -> Configuration, find the config option "Send Attachment to Admin Emails", set it to Yes and it should work well
Please try that and let me know the result
Tuan
Please Log in or Create an account to join the conversation.
- Jono
- Topic Author
- Offline
- Premium Member
-
10 years 1 month ago #57460
by Jono
Replied by Jono on topic Attachments not coming through
Thanks Tuan - I have set those options, but the attachments are still not being sent to admin emails - nor are they stored on the web site.
This is the jobstar.net.au web site (that you have been helping me with at ticket #25297 - which contains the admin details)
This is the jobstar.net.au web site (that you have been helping me with at ticket #25297 - which contains the admin details)
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
10 years 1 month ago #57484
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Attachments not coming through
OK. Today I am busy and could not check it. Will look at it on tomorrow morning
Regards,
Tuan
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- lcfc2299
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
9 years 3 months ago #72185
by lcfc2299
Replied by lcfc2299 on topic Attachments not coming through
Did you find answer to the attachment issue? I have a similar issue, form is sent with the attachment.
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.