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Questions about Payment Form extension
Paypal fee
- Kathleen Sakowicz
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11 years 3 months ago #39067
by Kathleen Sakowicz
Paypal fee was created by Kathleen Sakowicz
I created a donation form using the Payment form. I would like to give the donor the option of adding on the Paypal fee (2.9%).
Is this possible?
Is this possible?
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- Tuan Pham Ngoc
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11 years 3 months ago #39130
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Hi
That depends on how the fee is calculated on your form. Could you please send me the link to the form and explain how the fee should be calculated so that I can guide you to setup ?
Tuan
That depends on how the fee is calculated on your form. Could you please send me the link to the form and explain how the fee should be calculated so that I can guide you to setup ?
Tuan
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11 years 2 months ago #39398
by Kathleen Sakowicz
Replied by Kathleen Sakowicz on topic Re: Paypal fee
Paypal charges me 2.9% plus $.30 per transaction. I would like donors to have the option to cover this expense. Donations arrive in different amounts so I would need a formula, not a set amount. Please see link for donation form I have created.
jewishfamilycongregation.org/index.php/donate-sp-742
thank you for your help
jewishfamilycongregation.org/index.php/donate-sp-742
thank you for your help
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- Tuan Pham Ngoc
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11 years 2 months ago #39418
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Before I give solution, could I ask this question is for Payment Form or for Joom Donation ? We will need to edit code in this case, so you will need to tell me the exact extension you are using so that I can guide you.
Tuan
Tuan
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11 years 2 months ago #39506
by Kathleen Sakowicz
Replied by Kathleen Sakowicz on topic Re: Paypal fee
I am using a Payment Form
thank you for your help!
thank you for your help!
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11 years 2 months ago #39653
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Hi
For some reasons, the link you sent us could not be accessible at the moment. So maybe the link is wrong, if that's the case, please send me the correct link.
Also, in this case, we will need to customize the code of the extension to have this feature. So submit a support ticket and send us admin and FTP account of your site so that we can customize it for you
Please be patient with me as the internet connection is very bad in our country these days. I could not work on our office, have to go to a friend home today to check and reply support requests from customers. It will take us few more days to get a much better internet connection.
Regards,
Tuan
For some reasons, the link you sent us could not be accessible at the moment. So maybe the link is wrong, if that's the case, please send me the correct link.
Also, in this case, we will need to customize the code of the extension to have this feature. So submit a support ticket and send us admin and FTP account of your site so that we can customize it for you
Please be patient with me as the internet connection is very bad in our country these days. I could not work on our office, have to go to a friend home today to check and reply support requests from customers. It will take us few more days to get a much better internet connection.
Regards,
Tuan
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