Blank Page after PHP 5.4 Upgrade

Hi Tuan,

My hosting provider's Plesk control panel went and automatically updated itself to PHP 5.4 and now I'm having some problems with the Payment Form component.

Firstly, should the component work with PHP 5.4?

I had been using a form on this site with the Content Plugin - inserted in a K2 Item - which has been working fine for weeks. After the upgrade the payment form page wouldn't load at all - just the blank page - an no fatal errors in the error logs or anything else to indicate what the problem is.

As part of my troubleshooting, I decided to test the form with a menu link directly to the form, rather than using the Content plugin...

This actually worked and the form loaded properly and I was able to fill it out and submit it, but after the Confirmation page, the Complete, or Thank You page just loads a blank page - again with no errors in the error logs.

Any ideas as to what might be going on or is it just purely not compatible with 5.4?

Thanks

Nathan

PS. i will post that review for you, just been busy

Hi Nathan

The extension should work with PHP 5.4. Just please make sure you are using latest version of the extension. If you still having issue after upgrade to latest version of the extension, please submit a support ticket sending us admin and FTP account of your site so that we can check and solve it for you !

Regards,

Tuan

Hi Tuan,

I've upgraded to the latest version this morning and am still getting the blank page error so I'll lodge a support ticket.

Thanks

Nathan

This turned out to be a problem with a hacked Joomla file - brilliant work Tuan for working it out - thanks again

Hello-
I am also having a problem with payment form not loading, coming up with a blank page, when it has been working well for months.

How can I determine if it is indeed a hacked Joomla file or if it is something else?

Thank you.
Debra Mehrberg

Hi Debra

You can submit a support ticket sending us admin and FTP account of your site, the link to the form page. We will check to see what's wrong and get it corrected for you

Regards,

Tuan

Tuan,
i've submitted ticket for the same issue. ticket id #24115