Questions about Payment Form extension

Email addresses stored

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11 years 8 months ago #33168 by joe
Email addresses stored was created by joe
Hi there

Im having problems with the registration page in regards to email addresses stored on the database.

When a member tries to sign up and hits paypal, but then decides they will sign up later. When they come back to signing up there email address is somehow registered on the site so joomla will not let them use it again.
Ive gone into the backend and deleted the pending user but it still dont let them use there email as joomla is still recognising it.
I cant really ask people to set up another email address as this is very unprofessional.

Your help is highly appreciated

regards
j

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11 years 8 months ago #33180 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email addresses stored
Hi Joe

You are talking about Payment Form ? Unfortunately, that's the only way for now. If they register for an account but didn't complete payment, the account will be remain within Joomla and users won't be able to use that username or email again. If you want they to use it again, you will have to go to Users Manager, delete that user !

Tuan

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