- Posts: 8
- Thank you received: 0
Questions about Payment Form extension
Issue processing eCheck - Getting payment failure
- jabbro
- Topic Author
- Offline
- New Member
-
Less
More
11 years 10 months ago #30033
by jabbro
Issue processing eCheck - Getting payment failure was created by jabbro
Getting the following payment failure message when submitting payment via eCheck module for Authorize.net.
"Your payment was failure - Reason: A valid amount is required.
Click Here to try to process payment again"
Is this message from PMF or Authorize.net?
The issue occurs regardless of the amounts being entered. It is noted that total amount does not contain decimal value dollar values (i.e. $25 instead of $25.00). I'm not sure if this matters as far as what the required format is for the submittal.
Please help me to resolve quicky.
"Your payment was failure - Reason: A valid amount is required.
Click Here to try to process payment again"
Is this message from PMF or Authorize.net?
The issue occurs regardless of the amounts being entered. It is noted that total amount does not contain decimal value dollar values (i.e. $25 instead of $25.00). I'm not sure if this matters as far as what the required format is for the submittal.
Please help me to resolve quicky.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
11 years 10 months ago #30048
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Issue processing eCheck - Getting payment failure
Hi
This error is from Echeck. However, it seems PMF doesn't pass the payment amount to eCheck properly for some reasons. So in this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check and solve it for you.
Regards,
Tuan
This error is from Echeck. However, it seems PMF doesn't pass the payment amount to eCheck properly for some reasons. So in this case, please submit a support ticket sending us administrator and FTP account of your site so that we can check and solve it for you.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- jabbro
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 8
- Thank you received: 0
11 years 10 months ago #30168
by jabbro
Replied by jabbro on topic Re: Issue processing eCheck - Getting payment failure
Any update on this issue? Submitted ticket 10048 with access info.
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.