Sage pay and custom fields

Hi Having two problems.

When redirecting to sagepay I have error code - Status Detail: 3130 : The BillingState value is too long.
This is for standard pricing. Any idea what might be wrong?

Second problem is custom fields - in multiple payment choice I have drop down choice [FIELD_VALUE]*99 and second [FIELD_VALUE]*115 however once I chose one of those and request to pay online system automatically treats this transaction as paid althought never get redirected to sagepay. also total cost stays as "£99 + VAT" instead of correct price. any thoughts?

Hi Jodee


Could you please submit a support ticket sending us administrator account of your site so that I can check the settings of the custom fee fields which you created ? I am sure that it is something wrong in the settings making the amount calculated wrong .

Tuan

Tuan and Jodee
this is the same error I'm getting, Jodee do you know which fileds changed as I'm desperate to get this working for mw in the UK

Hi Steve,

The error code - Status Detail: 3130 : The BillingState value is too long simply means that your page heading (event name) has too many characters e.g. look how long the title is on example screenshot. Sage accepts up to around 100 characters if I remember right... Try shortening the title and see if it works.

Cheers I've commented the whole thing out! the version 3 system does not recognise anything outside of BillingState

In the UK it works off the Postcode so I'm happy! Not having the county on the payment is no great loss.

Now I just have to get the return URL working with Joomla 3 as I've a white screen at the moment!

:laugh:

We have blank screen too with the return url on another extension with Joomla 2.5 - let us know if you figure it out

Dear Jodee

The blank page issue causes by a typing mistake error in the code. Try to find the code in the payment plugin :

JFactory::getAplication() and change it to JFactory::getApplication() (the first one lack one 'p' character).

Please try that and let me know the result !

Tuan