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Questions about Payment Form extension
No credit card field with multiple payment options
- Hakeem
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12 years 4 months ago - 12 years 4 months ago #20450
by Hakeem
No credit card field with multiple payment options was created by Hakeem
Hi, when I bought the Payflow Pro payment plugin, everything worked well as long as I dont activate any other payment options, When I active the other options the "Credit Card" field disappears and now my customers cannot enter their credit card numbers. Why is this so, please fix it because I paid $20 for a plugin that I cannot use, if this isn't fixed then I will be asking for a refund.
Last edit: 12 years 4 months ago by Hakeem.
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- Tuan Pham Ngoc
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12 years 4 months ago #20451
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No credit card field with multiple payment options
Hi Hakeem
Could you please send me the link to the page you are talking about so that I can have a look at it ?
Tuan
Could you please send me the link to the page you are talking about so that I can have a look at it ?
Tuan
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12 years 4 months ago #20489
by Hakeem
Replied by Hakeem on topic Re: No credit card field with multiple payment options
Here is the link to a demo product you can add to cart then checkout to see the checkout form I am talking about
www.basunetwork.com/index.php/estore-v15...ew_category/1-ebooks
www.basunetwork.com/index.php/estore-v15...ew_category/1-ebooks
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12 years 4 months ago #20496
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No credit card field with multiple payment options
Hi Hakeem
I just had a quick look and confirmed the issue. Maybe something on your site (javascript conflict) causing the issue. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can have a quick check and solve the issue.
Regards,
Tuan
I just had a quick look and confirmed the issue. Maybe something on your site (javascript conflict) causing the issue. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can have a quick check and solve the issue.
Regards,
Tuan
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12 years 4 months ago #20499
by Hakeem
Replied by Hakeem on topic Re: No credit card field with multiple payment options
I have submitted the support ticket, the subject of the ticket is "Missing Credit Card field in Checkout form"
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12 years 4 months ago #20501
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No credit card field with multiple payment options
Yes. I received your ticket. It is 10:30 PM here now, so I will check and solve it on tomorrow morning!
Regards,
Tuan
Regards,
Tuan
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12 years 4 months ago #20502
by Hakeem
Replied by Hakeem on topic Re: No credit card field with multiple payment options
Okay, no problem thanks
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12 years 4 months ago #20504
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No credit card field with multiple payment options
Quick update : There was a javascript error in the code and I just fixed. Could you please check and confirm ? I will reply your messages when I wake up on tomorrow morning.
Regards,
Tua
Regards,
Tua
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12 years 4 months ago #20505
by Hakeem
Replied by Hakeem on topic Re: No credit card field with multiple payment options
Hi, there still isnt a credit card entry field.
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12 years 4 months ago #20782
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No credit card field with multiple payment options
Update : Hakeem just mis-understood the way the extension works. He didn't click on the credit card payment method and that's the reason credit card fields are not displayed.
Everything works well now !
Tuan
Everything works well now !
Tuan
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