Questions about Payment Form extension

First Data Payment form plugin - Data not moving

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12 years 11 months ago #14901 by mlux
Hi i have purchased your First Data Plugin and the Payment form.

I can connect to First Data but the CC number Expiration, year, address, card code, etc.. does not come through, it takes me to

www.linkpointcentral.com/lpc/servlet/lppay

then fills in only the Name and email address, and the payment amount.

What am i doing wrong?

I would like this to have payments done through the site and not look like it is going through First data or LInkPoint.

Thanks.

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12 years 10 months ago - 12 years 10 months ago #14992 by mlux
Last edit: 12 years 10 months ago by mlux.

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12 years 10 months ago #15015 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Payment form plugin - Data not moving
Hi

The First Data payment plugin was designed to work with Linkpoint and it uses Redirect Method. That mean customers won't enter credit card information on your site. They are redirected to LinkPoin (First Data) to enter creditcard information for processing payment .

That's how it should work. Is it clear ?

Tuan

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12 years 10 months ago #15023 by mlux
It is clear but what about this statement?

First Data has two method for processing payment :

1. Users are redirected to First Data to enter creditcard information to process payment. That's how the current First Data payment plugin for Event Booking works at the moment .

2. Users enter credit card information directly on your site and your system use First Data API to process payment (customers don't have to redirect to First Data) . I am developing a payment plugin which will work like that and will have it ready on Monday !

In this case, I think you should wait until Monday next week for the plugin !


joomdonation.com/index.php?option=com_ku...ew&catid=76&id=11515

From the Administrator which makes it sounds like 6 months ago this would have changed to allow for transactions to be made through the site. This is what we thought we paid for. I would have just had the user be sent to the LInkPoint Form, instead of using the Payment Form Component and the purchase of the Plugin for FirstData......

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12 years 10 months ago #15024 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Payment form plugin - Data not moving
Ah, I understood what you want now . I just sent the direct payment plugin to you via support ticket. Please check your support ticket to get it. After that :

1. Go to Payment Form -> Payment Plugins to install and publish the plugin .

2. Login to your Linkpoint (First Data) account, download PEM file in your account. Rename this file to PEMFILE.pem and upload to components/com_pmform/payments/fddirect direct folder of your site.

After that, you will be able to make payment by entering creditcard information directly on your site .

Regards,

Tuan

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12 years 10 months ago #15026 by mlux
Thanks for your help so far.

The PEM file is not available in my Virtual First Data Terminal. I called and they said that it would not be available but since we have a SSL we should have no issues making payments through the site without going to first data's page.

I have everything set up and have tested this out but keep getting an error... Your transaction was not complete due to invalid data, please double check and resubmit your transaction.

Then after it says Reason it is blank.

Thanks.

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12 years 10 months ago #15169 by mlux
Sorry I have to bump this. My client has been waiting for over a week now. I have a unresolved ticket and have forum posts with no activity now.

Please help. If you need my url and admin login to see what is going on i would happily give you that. Thanks.

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12 years 10 months ago #15179 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Payment form plugin - Data not moving
Hi

Could you please contact me via Skype, YM, MSN or Gtalk so that we can check it together ? I need you to give me access to your First Data account so that I can check the setting for you. See my contact information at joomdonation.com/index.php?option=com_co...ntact&id=1&Itemid=18

Regards,

Tuan

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