Questions about Payment Form extension

emails - offline ok to user and admin, paypal not

  • wally52
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12 years 7 months ago - 12 years 7 months ago #11168 by wally52
The admin and user emails are delivered when using the offline mode but not when using paypal mode. Suggestions and help please.

After making the paypal payment I am returned to the correct page on my site with the correct order details. Just no emails to user or admim.

Thanks.
Last edit: 12 years 7 months ago by wally52.

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12 years 7 months ago #11203 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: emails - offline ok to user and admin, paypal not
Hi

It must be something special with your site. Please submit a support ticket giving me administrator and FTP account of your site so that I can have a look at it and check it for you .

Regards,

Tuan

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  • wally52
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12 years 7 months ago #11224 by wally52
I will do that. Thanks.

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12 years 6 months ago #11947 by marie
I have the same problem. Can someone reply what to do in this case please !?

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12 years 6 months ago #11967 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: emails - offline ok to user and admin, paypal not
Hi marie

As replied earlier, please submit a support ticket giving me administrator and FTP account of your site I will check it and tell you the reason !

Tuan

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