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Booking confirmation via email link (payments disabled)

  • Christian Schütz
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1 hour 44 minutes ago #180136 by Christian Schütz
Hello,

I use OS Services Booking 11.0 for a free service (payments disabled, no registration required). Is it possible to send customers an email with a confirmation link, so that the booking is only confirmed after they click it?
I have tried the "Default Order Status" option under "Booking Settings", but the confirmation email does not contain such a link.

Ideally, the confirmation link would be included in the same confirmation email that already contains the cancellation link. Ist that possible?

Thank you!

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  • Mr. Dam
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53 minutes ago #180138 by Mr. Dam
Hi Christian,
OS Services Booking does not currently support confirming a booking by clicking a link in an email. Changing the Default Order Status will not add this functionality.

If this is essential for your booking process, custom development would be required to add the confirmation link and confirm the booking only after the customer clicks it.

Best regards,
Dam

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