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Explore our services Services not showing in confirmation_email
- jythra
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3 weeks 3 days ago #178928
by jythra
Services not showing in confirmation_email was created by jythra
Hi there,
I have a simple reservation option for a tenniscourt. No payment, just booking a timeslot. The confirmation_email is send nicely, but the placeholder {Services} is not replaced by the service information. All other placeholders work.
The only thing I changed in the email is translate the default English texts.
I've added a screenshot from the confirmation_email template and the mail I received.
What am I doing wrong?
With kind regards,
Rachel
I have a simple reservation option for a tenniscourt. No payment, just booking a timeslot. The confirmation_email is send nicely, but the placeholder {Services} is not replaced by the service information. All other placeholders work.
The only thing I changed in the email is translate the default English texts.
I've added a screenshot from the confirmation_email template and the mail I received.
What am I doing wrong?
With kind regards,
Rachel
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- Dang Thuc Dam
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3 weeks 2 days ago #178931
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Services not showing in confirmation_email
Hi Rachel,
Could you please submit a new support ticket under the OS Services Booking category?
In the ticket, please include the following information so I can check the issue directly and investigate the cause:
- Site URL
- Joomla administrator URL
- Administrator username
- Administrator password
Once I have this information, I will review the configuration and try to find out what is causing the problem.
Regards,
Dam
Could you please submit a new support ticket under the OS Services Booking category?
In the ticket, please include the following information so I can check the issue directly and investigate the cause:
- Site URL
- Joomla administrator URL
- Administrator username
- Administrator password
Once I have this information, I will review the configuration and try to find out what is causing the problem.
Regards,
Dam
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