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Services not showing in confirmation_email

  • jythra
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3 weeks 3 days ago #178928 by jythra
Hi there,

I have a simple reservation option for a tenniscourt. No payment, just booking a timeslot. The confirmation_email is send nicely, but the placeholder {Services} is not replaced by the service information. All other placeholders work. 

The only thing I changed in the email is translate the default English texts.

I've added a screenshot from the confirmation_email template and the mail I received.

What am I doing wrong?

With kind regards,
Rachel 

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  • Dang Thuc Dam
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3 weeks 2 days ago #178931 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Services not showing in confirmation_email
Hi Rachel,
Could you please submit a new support ticket under the OS Services Booking category?
In the ticket, please include the following information so I can check the issue directly and investigate the cause:
- Site URL
- Joomla administrator URL
- Administrator username
- Administrator password

Once I have this information, I will review the configuration and try to find out what is causing the problem.

Regards,
Dam

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