Timezone problem with OS Services Booking - New York time vs visitor time

  • Stephen Hawkins
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2 weeks 4 days ago #175509 by Stephen Hawkins
Hi,I have a problem with time zones on my Joomla 5 website using OS Services Booking. (all latest versions).My server and joomla website are both set to New York time (America/New_York).
The booking service is available from 8 AM to 8 PM New York time.Everything looks fine for people in New York, but I realized that visitors in other countries would also see those times the same when their times are different times. For example:
  • In the UK, 8 AM New York = 1 PM UK time
  • In California, 8 AM New York = 5 AM local time
So visitors from other places might think they are booking their own local time (8am for example), but really they are booking based on New York time.My questions:
  1. Can this be fixed?
  2. Is there a way for visitors to automatically see the available times converted into their own time zone?
  3. Or at least to show a small note like “All times shown are New York time (your local time is X hours ahead/behind)”?
I just want customers and service providers to be in sync, so everyone knows exactly what time the booking is for.Thanks for any help!

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  • Dang Thuc Dam
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2 weeks 4 days ago #175511 by Dang Thuc Dam
Hi Stephen,
Thank you for your question regarding time zone handling in OS Services Booking.

If your customers are registered Joomla users and their user profiles specify a different time zone, the timeslots displayed to them will automatically be shown according to their selected time zone. This helps ensure that booking times are clear and accurate for users in different locations.
Thanks
Dam

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  • Stephen Hawkins
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2 weeks 4 days ago #175512 by Stephen Hawkins
Thanks Dam,

The problem with that is that the process on the front is:
Select Time slot >> Login / Register >> Checkout >> Confirm

Is there no way to see that on the front end? During this booking process?

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